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Customer  Service
And Beyond

PO Box 314
Troy, IL 62294


Let Dawn Mushill at Customer Service and Beyond Bring
Let Dawn Mushill at Customer Service and Beyond Bring
Improve Your Customer Service with Dawn Mushill at Customer Service and Beyond  Improve Your Customer Service with Dawn Mushill at Customer Service and Beyond

Customer Service and Beyond was developed to assist companies with customer service training ... and beyond. Allow us to assist your staff in learning that "it is all about the WOW". CEO Dawn Mushill has over fifteen years of training experience in various settings. Click for More

Enjoy a Customer Service Presentation by Dawn Mushill at One of These Events
Dawn Mushill is a Member of the National Speakers Association

JANUARY
January 3 - Triad School District "Change Your Attitude, Change Your Underwear" (private)
January 10 - State of Illinois "How To WOW Your Potential Employer" (open to the public)
January 13 - Glen Carbon Library "Exceeding Your Customer's Expectations" (private)
January 18 - Smithton Chamber of Commerce Board Meeting "Board Training" (private)
January 19 - Smithton Chamber of Commerce Annual Dinner "Loving Your Chamber" (private)


FEBRUARY
February 15 - East Alton School District Teachers' Institute "Change Your Attitude, Change Your Underwear" (private)
February 16 - Troy Historical Society Annual Dinner "Change Your Attitude, Change Your Underwear" (open to the public)
February 20 - The Early Years "Exceeding Your Customer's Expectations" (private)

MARCH
March 3 - Benld Chamber of Commerce Annual Dinner "Change Your Attitude, Change Your Underwear" (open to the public)

Archived Speaking and Video Engagements

Saturday, July 23, 2011 -   Lipstick Conference at Gateway Convention Center
“Change Your Attitude, Change Your Underwear”
Click here to Download the Flyer

June 27, 2011 Article about Dawn featured in "The Telegraph" Read the Article

January 27, 2011 - Dawn appeard on the KMOV Channel 4 Show "Great Day St. Louis".  View the video

February 2010 - Dawn appeared on WBGZ.  Click here to listen to the interview

Dawn appeared on WBGZ "Let's Talk" program on 4/26/2010. Click here to listen to the interview.

Dawn appeared on blog talk radio. 
Listen to the interview PASSIONS PURPOSE: The Many Ways We Say "Yes" to Success,

Listen to Dawn on Blog Talk Radio interview

Dawn appeared on blog talk radio.  Listen to the interview by clicking on:
http://www.blogtalkradio.com/some-assembly-required

Dawn appeared on KSDK Newschannel 5 at noon.  Watch the interview by clicking below:
http://www.ksdk.com/news/local/story.aspx?storyid=167544
Please enjoy Dawn's radio interview:
Passion's Purpose: "The Power of 'Wow' - An Evening with Dawn Mushill"

Send Dawn Mushill at Customer Service and Beyond Your Service Story Ratings

How would you rate the service that you provide to your customers? Could it use some improvement? Providing excellent service is an art! Let Customer Service And Beyond provide a fun, motivating training environment for you and your staff. Click for More

Submit Your Customer Service Examples to Dawn Mushill at Customer Service and BeyondSubmit Your Customer Service Examples to Dawn Mushill at Customer Service and Beyond

 

 

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 Books and CDs
are also available
at Sue's Corner in
Granite City
and the
Troy/Maryville/
St. Jacob
Chamber of Commerce