CHRISTMAS SHOPPING — WITH SERVICE
We are all out doing our Christmas shopping. I would be interested to find out if anyone has received “WOW” customer service. You know, as a retailer, many of the customers that visit our stores are there for the first time, picking up a specific gift. That would mean then, that they are making a first impression for us. So, if you are a service provider, I hope that you will remember you have just three seconds to make that first impression. I know, you are busy, tons of people, etc., but your moment in time with that particular customer is what they will remember.