In my training, I always encourage customer service providers to develop relationships with their customers.  One sure way to help connect you to a customer is making great eye contact.  If you are not very good at making great eye contact, try this.  The next time you are having a conversation with a customer, look at the color of their eyes.  That will assure making eye contact.

This entry was posted on Sunday, June 13th, 2010 at 8:28 am and is filed under WHAT COLOR ARE THEIR EYES?. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.