So, you are out shopping on your day off.  You attempt to pull into a parking spot when out of nowhere, this car pulls in and takes your place.  You get out and start screaming and yelling.  The person yells back.  On Monday, this person actually shows up at your business as a customer.  They remember who you are and leave. 

The question becomes — are you really always representing your company?  Well, as an owner of a company, I can tell you that I am always represting mine.  Heck, I have my logo plastered on the back of my vehicle.  So, if I cut someone off, guess what?  They know exactly who I am.  Does it mean I have to mind my P’s and Q’s all of the time?  Absolutely.

Yes, I know your company doesn’t pay you 24/7 but remember, you will have to face that customer someday. 

Also, if you treat someone poorly in your position, they may wait on your some day.

This entry was posted on Wednesday, July 7th, 2010 at 6:31 pm and is filed under ARE YOU REALLY ALWAYS REPRESENTING YOUR COMPANY?. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.